Terms and Conditions

PAYMENT :

A deposit 30 % upon confirmed reservation and the rest payment will be collected in Bali or on departure date.
All US Dollars charges will be converted into local currency (IDR ) The exchange rate from USD to IDR will be based on the latest buying USD rates to IDR.

CANCELLATION
If you want to cancel your trip, kindly send us notification letter. Cancellation fees details :

– No cancellation fee if no flight or hotel voucher not being issued only administration fee USD 55
– 50% cancellation fee if flight or voucher being issued
– 100 % cancellation fee is applied with in 2 weeks prior , 7 days prior to departure or NO SHOW

REFUND
Non Refund for unused services.

TRAVEL INSURANCE
If there is any injury and certain risks in your trip www.mykomodotours.com does not responsibility of this matter, we are suggest you to take your own insurance during your travel date.

LIABILITY
mykomodotours.com will try our best to serve your arrangements and make your trip become satisfactory trip ever make, we will try to find all best alternatives to suit your tour possible, however we not accept any liability natural disaster, injury, damage, loss, delay or reschedule from airlines , negligence ,unpredictable wheatear, additional expenses (excess baggage, etc) and irregularities beyond our control.

COSTUMER SERVICE
Our customer service is available for you from 08-00 am – 05.00 pm (GMT +8), you can call to our hot line number or you can chat on Skype with our expert staff.